Inclusive Telework Policies

Use of Technology in the Management of Telework Programs

State and local agencies should consider coordinating with the state's assistive technology resources — created under Section 4 of the federal Assistive Technology (AT) Act — to provide devices for individuals with disabilities (and often their employers). Additionally, they should train technology support personnel on selecting and supporting accessible technology by considering universal design and WCAG 2.0 or higher... more »

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Inclusive Telework Policies

Management of Telework Programs

Related to the management of telework programs, state and local agencies may want to consider training managers around facilitating effective telework policies and best practices, especially related to supporting people with different needs. Agencies should also consider designating someone — such as the ADA Coordinator — to coordinate and manage telework accessibility issues.

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Inclusive Telework Policies

General Principles of Inclusive Telework Programs

To create disability-inclusive telework programs, state policymakers and agencies may want to consider three main principles: clarity in expectations and procedures; flexibility in accommodating individual situations, where needed; and universal design in the creation of policies and the selection of telework tools that take into consideration the functional needs and abilities of the greatest numbers of people.

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Inclusive Telework Policies

Telework as a Reasonable Accommodation trending idea

There is a clear intersection between COVID-19 and the ADA, which prohibits discrimination on the basis of disability and requires covered employers to provide reasonable accommodations for individuals with disabilities. One such accommodation is teleworking, which can help prevent the transmission of COVID-19 and also ensure equal employment opportunities for individuals with disabilities who may be at higher risk of... more »

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